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Privacy Policy

What Personal Information We Collect

As set forth in more detail below, Akiba Mart ("akiba-mart.com" or "We") collects personal information that you provide when using the Akiba Mart website ("Site"). This information includes your first and last name, email address, shipping address, phone number and a password (encrypted) when you create your akiba-mart.com account.

You can browse this Site and purchase our items without creating an account, but you will need to create an account in order to take advantage of certain features, such as "Fast and easy check out", "Easy access to your order history and status" and other akiba-mart.com services.

We may ask you to confirm your personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.

Purchase Information

When you make a purchase from akiba-mart.com, we collect information that allows us to ship your order. This includes the name, address and phone number of the intended recipient(s). When you create an account at akiba-mart.com, you can save one or more shipping addresses in your akiba-mart.com Address Book. You can change or delete this saved information anytime. Simply go to "My Account". Log in with your email address and password, then click "My Account" to go to your personal infromation editing screen. From this screen, you can and edit or delete whatever personal information you wish.

Services Account Information

We collect personal information from customers who wish to use any of the akiba-mart.com services, including but not limited to, akiba-mart.com's "Fast and easy check out", "Easy access to your order history and status" functions. In order to use these services, you must provide your email address and password or create an account at akiba-mart.com.

Contacting akiba-mart.com

We will use your email address, or phone number in some instances, to respond to your questions, suggestions and/or requests for assistance in using this Site.

How We Use Your Personal Information

Information we collect on akiba-mart.com may be used to enhance your shopping experience in the following ways:
  • Deliver merchandise and services that you purchase online
  • Register you as a member of akiba-mart.com
  • Prevent fraud and bill you for your purchases
  • Confirm your orders
  • Respond to your customer service inquiries or requests
  • Communicate great values and featured items to you via Newsletter
  • Find and stock the products you want
  • Customize your shopping experience
  • Comply with valid legal procedures, requirements, regulations or statutes

When and With Whom We Share Your Personal Information

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; offering targeted marketing communications to users that opted-in to receive such communications; providing a personalized shopping experience; preventing fraud; and completing purchase method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability), or to comply with valid legal processes (subpoenas, warrants) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How You Can Control the Use of Your Personal Information

You can change or delete this saved information anytime. Simply go to "My Account". Log in with your email address and password, then click "My Account " to go to your personal infromation editing screen. From this screen, you can and edit or delete whatever personal information you wish.

Do not share your akiba-mart.com password with anyone. Other than on this Site, akiba-mart.com will never ask you for your password.

Cookies and Other Computer Information

When you visit akiba-mart.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the Site so that we can enhance and customize your online shopping experience.

You can choose to browse on akiba-mart.com without cookies. However, without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your shopping cart for later use and providing a more personalized shopping experience. Each browser is different, so check your browser?s "Help" menu to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to akiba-mart.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.

How You Can Decide What Marketing Communications You Receive From Us

akiba-mart.com may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time by following these steps:
  • Sign in and goto "My Account".
  • Click "EDIT" in Newsletter section.
  • Remove the check in the box next to the online email newsletter(s) you would no longer like to receive.

Please allow up to 5-10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials or contact our Customer Service. The only email messages you will receive from akiba-mart.com when you elect not to receive marketing emails will be to:

  • Confirm any purchases you make on this Site.
  • Let you know your order has been shipped.
  • Share other information about your order.
  • Respond to your customer service inquiries.
  • Answer any other questions you may have about this Site.

In addition, we may also need to send operational emails to inform you of any changes to this Site that might affect your personal information, or to announce product recalls. Finally, you will receive service and reminder emails if you register to use certain akiba-mart.com services, such as the Photo Center, Pharmacy, Vision Center, Music Downloads and Gift Registry, or if you elect to participate in our market research testing.

How can I contact you with questions about my privacy?

If you have questions or comments about this privacy policy, please contact us in any of the following ways:

By E-mail:
support [at] akiba-mart.com

Changes to the akiba-mart.com Privacy Policy

This Privacy Policy was last updated on June 12, 2009. Please check our Privacy Policy periodically for changes.